FREE ACCOUNT
24/7 SUPPORT
99.99% DELIVERY
REACH YOUR CUSTOMERS AT EVERY TOUCH POINT, ON THEIR FAVOURITE CHANNELS, ANYWHERE, ANYTIME
Our company was created to enable businesses to communicate with their customers through mobile devices in a more efficient and cost-effective way.
With Gikko you gain a powerful business partner that can help you achieve your communication goals.
WHATSAPP BUSINESS API
Gikko enables WhatsApp Business Solutions for all enterprises, financial institutions, and organizations. Your audience, once opted-in, can be reached in real-time where they already are, on the app they enjoy and trust.
The WhatsApp Business Solution can be used as a standalone service or as a part of our OMNI-channel suite. All messaging options are available through a simple API ready to integrate into your own system(s) or through the user-friendly front-end portal. Like all our messaging products, WhatsApp service runs on the Infobip
cloud-based platform that provides exceptional delivery and reliability regardless of your messaging program size or type.
ANSWERS – CONVERSATIONAL CHATBOT
THE BOT-BUILDING PLATFORM
Answers is our brand-new chatbot building platform for designing, building, and testing chatbots for mobile chat applications like WhatsApp.
You can build one today. No coding skill is required.
CHATBOT FEATURES
DRAG & DROP, CODE FREE INTERFACE
No coding skills required. Build and test your chatbot yourself.
POWERED BY IN-HOUSE AI ENGINE
Our Powerful NLP (Natural Language Processing) engine powers your chatbots and makes them understand customer intent.
CONTEXUAL LIVE AGENT TAKEOVER
Transfer the conversation from chatbot to live-agent using our Conversations Interfacce.
OMNICHANNEL DEPLOYMENT
Deploy your chatbot on any channel you like.
CODE-FREE EXPERIENCE WITH DRAG AND DROP
Create and manage chatbots with an intuitive interface and deploy them on WhatsApp.
Bring a new dimension to your business as you up-sell, cross-sell, and lead generation efforts. Assist your customers with a true virtual assistant, capable of having real conversations – and even finishing entire transactions.
CONVERSATIONS-DIGITAL CLOUD CONTACT CENTER
Conversations is a single, intuitive workspace that helps agents manage all customer conversations across any channel, with ease. The cloud contact center offers an organised omni-channel solution that can be easily integrated to your social media accounts thus enabling two-way conversation over Facebook, Twitter and Instagram by replying to direct messages, comments and posts.
Not Everything is Artificial.
Through our cloud contact center solution, you can keep the human touch by allowing the chatbot to handle high-volume queries, decreasing your agents’ burden, but allow seamless transfer to a human when necessary.
What if your clients get stuck in conversation with a chatbot, or they just want to speak to someone who can assist them without leaving their preferred channel?
Anywhere, Anytime.
Easy to scale, fast to onboard and simple to use. Your agents and field support can provide customer service from their desktop or on the go with Infobip Conversations’ Mobile App.