Our company was created to enable businesses to communicate with their customers through mobile devices in a more eﬃcient and cost-eﬀective way. With Gikko you gain a powerful business partner that can help you achieve your communication goals through WhatsApp Business.
Gikko enables WhatsApp Business Solutions for all enterprises, ﬁnancial institutions, and organizations. Your audience, once opted-in, can be reached in real-time where they already are, on the app they enjoy and trust.
WhatsApp Business is a free-to-download app that was designed with the small business owner in mind. It allows businesses to easily interact with customers by using tools to automate, sort, and quickly respond to messages. WhatsApp Business is available to download on both Android and iOS devices.
The WhatsApp Business API is a powerful tool that enables businesses to send and receive messages at scale. It offers a range of features such as rich media messages, branding, verified accounts, quick-reply buttons, and more. With the WhatsApp Business API, you can send personalized campaigns from your brand and engage your audience.
WhatsApp Business is crucial for your mobile messaging strategy in today’s age because it offers a direct line of communication between businesses and their customers. With over 2 billion global users, WhatsApp is the biggest messaging app in the world. It’s an excellent channel to reach a broad audience. With features like WhatsApp bulk message sender, WhatsApp campaigns, and WhatsApp promotional messages, you can cut through the noise and reach your customers more effectively.
At Gikko, we understand the importance of effective communication with your customers. That’s why we offer WhatsApp Business Solutions that enable you to reach your customers at every touchpoint, on their favorite channels, anywhere, anytime. Our online bulk messaging portal lets you send bulk SMS and WhatsApp messages to your customers in Southern Africa. Improve customer engagement with our omni-channel approach that allows you to reach your customers via mobile messaging and email.
Answers is our brand-new chatbot building platform for designing, building, and testing chatbots for mobile chat applications like WhatsApp.
You can build one today. No coding skill is required.
If you’re interested in learning more about Gikko’s WhatsApp Business Solutions, please head on over to our Get Started page. You can also contact our customer support team for more information on how to implement our WhatsApp services.
Create and manage chatbots with an intuitive interface and deploy them on WhatsApp.
Bring a new dimension to your business as you up-sell, cross-sell, and lead generation eﬀorts. Assist your customers with a true virtual assistant, capable of having real conversations – and even ﬁnishing entire transactions.
Conversations is a single, intuitive workspace that helps agents manage all customer conversations across any channel, with ease. The cloud contact center oﬀers an organised omni-channel solution that can be easily integrated to your social media accounts thus enabling two-way conversation over Facebook, Twitter and Instagram by replying to direct messages, comments and posts.
Through our cloud contact center solution, you can keep the human touch by allowing the chatbot to handle high-volume queries, decreasing your agents’ burden, but allow seamless transfer to a human when necessary.
What if your clients get stuck in conversation with a chatbot, or they just want to speak to someone who can assist them without leaving their preferred channel?
Easy to scale, fast to onboard and simple to use. Your agents and ﬁeld support can provide customer service from their desktop or on the go with Infobip Conversations’ Mobile App.