Answers is our brand-new chatbot building platform for designing, building, and testing chatbots for mobile chat applications like WhatsApp.
You can build one today. No coding skill is required.
Create and manage chatbots with an intuitive interface and deploy them on WhatsApp.
Bring a new dimension to your business as you up-sell, cross-sell, and lead generation eﬀorts. Assist your customers with a true virtual assistant, capable of having real conversations – and even ﬁnishing entire transactions.
Conversations is a single, intuitive workspace that helps agents manage all customer conversations across any channel, with ease. The cloud contact center oﬀers an organised omni-channel solution that can be easily integrated to your social media accounts thus enabling two-way conversation over Facebook, Twitter and Instagram by replying to direct messages, comments and posts.
Through our cloud contact center solution, you can keep the human touch by allowing the chatbot to handle high-volume queries, decreasing your agents’ burden, but allow seamless transfer to a human when necessary.
What if your clients get stuck in conversation with a chatbot, or they just want to speak to someone who can assist them without leaving their preferred channel?
Easy to scale, fast to onboard and simple to use. Your agents and ﬁeld support can provide customer service from their desktop or on the go with Infobip Conversations’ Mobile App.