WhatsApp Marketing
Crack the Code of WhatsApp for Business
Why is WhatsApp Marketing Essential for African Businesses?
Empower your business to reach its customers over Africa’s favourite chat app.
With Gikko & WhatsApp you’ll be able to communicate with your customers in a manner that feels more natural. Allow customers to engage your brand over a channel that they do all their other communications. Chat bots enable businesses to automate the simple tasks and free up resources for more complicated tasks.
Effortlessly integrate WhatsApp into your existing systems with our user-friendly platform.
Seamless Integration
Effortlessly integrate WhatsApp with your existing systems for streamlined communication.
Chatbot Automation
Create intelligent chatbots to answer customer inquiries and handle transactions.
Omni-channel Marketing
Combine WhatsApp with SMS and email for a comprehensive marketing strategy.
Campaign Management
Create, schedule, and track your WhatsApp marketing campaigns from a user-friendly platform.
What are the benefits of choosing Gikko as your WhatsApp partner?
Gikko brings best of breed technology from Infobip and combines it with on the ground implementation and know-how.
- Clear understanding of WhatsApp for Business options and how these fit into a given business objective.
- On-the-ground support for design and implementation.
- Local payment accepted.
- Market insight that ensures your chosen WhatsApp solution will provide your business with the results it is after.
WhatsApp services are for a broad range of businesses and organisations that want to communicate directly with their customers or audience.
WhatsApp is particularly well-suited for situations where you need to reach a wide audience quickly and reliably, as more and more people have mobile phones with WhatsApp capabilities.
Retail
WhatsApp is your next retail outlet, your customer service desk, your marketing channel and your special offers broadcaster.
Use features such as catalogues, chatbot conversations, and personalised replies that operate around the clock 24/7 to give customers what they want right away and drive your business forward.
Healthcare
Need to book a doctor's appointment? Why not do it over WhatsApp through an automated flow? Reminders, travel directions and prescriptions can be shared over WhatsApp.
Education
Today's digital students live on WhatsApp. Provide them with the opportunity to collect assignment tasks, retrieve lecture information and class schedules all through automated chat flows.
Finance
Money is central to daily life; talk to your financial customers on WhatsApp by providing them with self-help support, information and loan offerings. Provide easy flow channels that empower them to find what they want when they want.
Government Agencies
WhatsApp can enable utilities and government agencies provide self service channels for personal registration information, vehicle registration processes and more.
Non-profit Organisations
Access to information should be easy and accurate. NGOs can enhance their operations and objectives by enabling people to access their information over WhatsApp in a rich and interactive manner.
How does it work?
Having a clear understanding of what your communication objectives are will help us guide you to a best fit solution.
- Utility
- Service
- Marketing
- Authentication
Gikko provides 3 ways in which to utilise Whatsapp for Business.
- Direct Integration
Gikko will help you set up your Whatsapp account and charge a monthly Sender Fee. - Answers Platform
This platform provides business with a self service management and reporting platform for building their Whatsapp conversation flows for example, chatbots. - Conversations Platform
This platform gives a business the same capabilities as Answers Platform as well as additional options for connecting live agent support to the automated flows.
WhatsApp for business is charged out based on the choice of platform as well as on a per message basis, depending on the which category the message falls into, as per Meta public pricing.