The Art & Science of Creating Customer Magic

As a subsidiary of the Swiss headquartered Holcim, Lafarge Cement Zimbabwe (Limited) taps into world class standards in building solutions supply as well as health and safety standards. “Gikko are experts in their field, and working with an organisation at the top of their industry helped us create a smart, scalable and successful digital solution ...

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Most recently Lafarge Cement Zimbabwe undertook to digitize their product catalogues by replicating them through a WhatsApp chatbot “Muvaki”. Gikko is proud to have implemented this for Lafarge Zimbabwe. It’s quick uptake has been a testimony to how ready the market is for automated conversations. Putting critical information in your customers hands, in the way ...

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The key to successful business, according to leading Insurance companies, is being the first to get information to customers both current and potential. The solution is providing Answers, instant answers through WhatsApp Chatbots. Many chatbots can be frustrating as they can only reply to FAQs and often stall when a conversation veers slightly out of ...

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In 2021, insurance company’s products and offers aren’t enough to make it stand out. Successful insurance companies are using WhatsApp Chatbot solutions to change the way they interact with not just their customers but potential customers therefore the BIGGEST brand differentiator is customer experience. Generational changes have brought on a change in who new customers ...

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Imagine your ideal insurance customer confined at home and looking for a way to renew their policy remotely. While browsing for a solution on your company website they come across a direct link to a WhatsApp Chat option pops up, here’s what happens next: Reaching your customers wherever they are on a platform they love ...

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Are you in the insurance field? Looking to simplify processes and improve your bottom line? We have the solution. Merging the Insurance industry with our communication services can make dealing with clients, pushing out information and marketing a whole lot easier and more efficient especially on a large scale. Today, we’ll outline how insurance companies ...

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