WhatsApp Chatbots: Defining the currency of Customer Experience
In the midst of the current pandemic, the economy has shifted its focus from services
Resources
- March 4, 2020
- by garethwynn
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CUSTOMER STORY: NYARADZO- REACHING CUSTOMERS WITH DIGITAL COMMUNICATION ON A LOCAL AND GLOBAL SCALE
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CUSTOMER STORY: OLD MUTUAL LIMITED- CREATING A UNIFIED CUSTOMER ENGAGEMENT PLATFORM
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CUSTOMER STORY: LAFARGE- DELIVERING PRODUCT CATALOGUES TO CUSTOMERS OVER WHATSAPP
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Social Media Marketing VS SMS Marketing
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Adapting the 5 S’s of digital marketing to SMS (Sell, Speak, Serve, Save, Sizzle)
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Five ways to grow your SMS marketing list
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80% of marketers believe that SMS is the best digital channel.
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SURVEY: Enhancing Banking Experience through SMS Alerts
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Chatbots: Automate the easy stuff.
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WhatsApp Chatbots- Transforming the Insurance Industry
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CUSTOMER STORY: OLD MUTUAL LIMITED- CREATING A UNIFIED CUSTOMER ENGAGEMENT PLATFORM
Old Mutual Limited (OML) is a premium African financial services group that offers a broad
CUSTOMER STORY: NYARADZO- REACHING CUSTOMERS WITH DIGITAL COMMUNICATION ON A LOCAL AND GLOBAL SCALE
Nyaradzo Group is a dynamic group of companies that provides financial, insurance, risk and event
Instant Customer Support Service
The recent worldwide health crisis put the need to modernize customer communication and improve internal