Customer Experience
“Go Conversational” – Value For Business
The year shouldn’t go by without a tactical change to your overall strategy. In a world where interruptions are more frequent and we’re more easily
May 20, 2020
WE CRAFT EXPERIENCES FROM CUSTOMER INFORMATION
Present flexible opportunities for customers to engage
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Customer Experience
5 steps to add a Conversational Marketing Chatbot to your Marketing Strategy
Here we are with a communication tool that is making boundless impact on business growth. So if conversational marketing is not part of your marketing
May 13, 2020
Customer Experience
2 reasons your business needs a Conversational Marketing Plan
Some companies have successfully run creative WhatsApp marketing campaigns resulting in a boost in business leads and overall brand engagement. Here are two significant reasons
May 6, 2020
Customer Experience
What are the Benefits of Chatbot and Conversational Marketing for your Business?
Conversational marketing is a feedback-oriented approach that uses chatbots, live chat, and targeted messaging to foster genuine conversations and deliver value across channels. This has
April 30, 2020
Banking Communications
4 Predictions of how chatbots will create big savings
In previous posts we have discussed how well chatbots have been received especially on the WhatsApp platform. Chatbot support has been the height of discussion
April 23, 2020
Customer Experience
3 Essential COVID-19 Adaptations to your Customer Mobile Messaging Experience
With the coronavirus pandemic rapidly changing how companies operate across Zimbabwe, many businesses have taken to mobile messaging, email, social media and in-store signage to
April 16, 2020
Customer Experience
What does the rise of WhatsApp mean for SMS?
As far back as 2012 telecoms experts were predicting the demise of SMS and the advance of data driven messaging apps that were on the
March 30, 2020
Customer Experience
WhatsApp Chatbots – An Opportunity Your Business Should Not Pass Up
An essential part of effective marketing is reaching out to customers wherever they are. As the most popular messaging app with a whopping 1.6 billion
March 25, 2020
Banking Communications
6 simple steps to set up WhatsApp chatbot for your business
We offer a solution to automate all of your customer engagement channels through WhatsApp Business API. 6 Step On-boarding process Just 6 simple steps to
March 24, 2020
Customer Experience
5 ways to optimize your mobile messaging marketing campaigns
Mobile messaging is the most effective direct marketing channel according to marketers in Africa. It has the best engagement rates and the open rate of
March 12, 2020