SURVEY: Enhancing Banking Experience through SMS Alerts

two smiling african people with smart phones in their hand and statement about enhancing banking experience through sms alerts

SMS remains the most reliable communication that does not rely on internet connectivity and extremely high open rates.

Gikko carried out a survey in which 400 participants were asked to relay their views on SMS communications from business, in particular, the banking sector.

This report summarizes what we found in our research.

Download here: GIKKO Enhancing Banking Experience Through SMS Alerts 2022

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