WhatsApp Business
What is WhatsApp Business API?
WhatsApp Business API is available to medium to large businesses enabling them to make their services available wherever they customers in an automated capacity at
April 14, 2020
WE CRAFT EXPERIENCES FROM CUSTOMER INFORMATION
Present flexible opportunities for customers to engage
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Customer Experience
What does the rise of WhatsApp mean for SMS?
As far back as 2012 telecoms experts were predicting the demise of SMS and the advance of data driven messaging apps that were on the
March 30, 2020
Customer Experience
WhatsApp Chatbots – An Opportunity Your Business Should Not Pass Up
An essential part of effective marketing is reaching out to customers wherever they are. As the most popular messaging app with a whopping 1.6 billion
March 25, 2020
Banking Communications
6 simple steps to set up WhatsApp chatbot for your business
We offer a solution to automate all of your customer engagement channels through WhatsApp Business API. 6 Step On-boarding process Just 6 simple steps to
March 24, 2020
WhatsApp Business
Key Benefits of Adopting WhatsApp Business for Customer Service
In 2018, WhatsApp Business was introduced as the business version of the popular messaging app. It allows all businesses direct access to their customers, who
March 17, 2020
Customer Experience
5 ways to optimize your mobile messaging marketing campaigns
Mobile messaging is the most effective direct marketing channel according to marketers in Africa. It has the best engagement rates and the open rate of
March 12, 2020
Customer Experience
How mobile messaging can help increase profits through customer retention
Did you know it costs five times as much to attract a new customer than to keep an existing one? Businesses often get caught up
March 5, 2020
Banking Communications
4 ways financial sectors are using SMS for better customer experience
Every business can use SMS to enhance their business, and they have been doing exactly that for the past couple of decades, finding new and
February 27, 2020
Banking Communications
Deliver a Millennial Banking Experience with WhatsApp Business
Millennials, who are they? According to Forbes.com millennials are the demographic born in the 80s and 90s, they make up the majority of the workforce
February 19, 2020
Customer Experience
Boost your sms campaigns with web links
As we all know SMS is an incredibly effective tool for businesses, whether it is being used for transactional messages, customer support, important information, delivery
February 12, 2020