IT Security
Everything You Need to Know About 2FA
Everything You Need to Know About 2FA There are several ways to protect consumer information using two-factor authentication. Learn more about the advantages and requirements
December 1, 2022
WE CRAFT EXPERIENCES FROM CUSTOMER INFORMATION
Present flexible opportunities for customers to engage
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Case Study
CUSTOMER STORY: NYARADZO- REACHING CUSTOMERS WITH DIGITAL COMMUNICATION ON A LOCAL AND GLOBAL SCALE
Nyaradzo Group is a dynamic group of companies that provides financial, insurance, risk and event management solutions. Gikko is a great partner for us because
September 20, 2022
Case Study
CUSTOMER STORY: OLD MUTUAL LIMITED- CREATING A UNIFIED CUSTOMER ENGAGEMENT PLATFORM
Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across
August 30, 2022
Case Study
CUSTOMER STORY: LAFARGE- DELIVERING PRODUCT CATALOGUES TO CUSTOMERS OVER WHATSAPP
As a subsidiary of the Swiss headquartered Holcim, Lafarge Cement Zimbabwe (Limited) taps into world class standards in building solutions supply as well as health
August 23, 2022
SMS Marketing
Social Media Marketing VS SMS Marketing
When it comes to marketing it can be difficult to decide where to focus your time and money. Most people sway toward social media assuming
July 12, 2022
SMS Marketing
Adapting the 5 S’s of digital marketing to SMS (Sell, Speak, Serve, Save, Sizzle)
Setting goals is a fundamental part of marketing. A helpful guide set up these targets are the 5 S’s of digital marketing. This guideline was
June 13, 2022
SMS Marketing
Five ways to grow your SMS marketing list
Most consumers think that businesses should send SMS marketing messages to customers more frequently than they currently do. This allows customers access to information about
May 31, 2022
Banking Communications
80% of marketers believe that SMS is the best digital channel.
Business mobile messaging is on the rise. It’s been almost two years since COVID-19 had an impact on our lives and sent the world into
May 20, 2022
Banking Communications
SURVEY: Enhancing Banking Experience through SMS Alerts
SMS remains the most reliable communication that does not rely on internet connectivity and extremely high open rates. Gikko carried out a survey in which
March 21, 2022
Customer Experience
Chatbots: Automate the easy stuff.
Most recently Lafarge Cement Zimbabwe undertook to digitize their product catalogues by replicating them through a WhatsApp chatbot “Muvaki”. Gikko is proud to have implemented
May 12, 2021
Customer Experience
WhatsApp Chatbots- Transforming the Insurance Industry
The key to successful business, according to leading Insurance companies, is being the first to get information to customers both current and potential. The solution
April 1, 2021
Customer Experience
How successful Insurance Companies use Whatsapp Chatbots
In 2021, insurance company’s products and offers aren’t enough to make it stand out. Successful insurance companies are using WhatsApp Chatbots to change the way
April 1, 2021