Follow these simple steps when uploading your customer database into the Gikko messaging platform to avoid common errors:
1. Collect the correct data.
The most important data is the mobile number of your client. Having the first and last name of you client is also important for personalisation. Gather this information in an excel sheet.
2. Input data correctly.
The data entered should match the column name, for instance where numbers are involved- bank account numbers should not be in the column for mobile numbers.
3. Include the correct country code.
The mobile number must include the correct country code at the beginning, for example, Zimbabwe’s is 263.